Terms of service
VerifAI is a WhatsApp fact-checking service for Colombia. By using it, or by buying a plan, you accept these terms and the privacy policy.
1. What it is and is not
VerifAI receives a message (text, link, image, video or voice note) and replies with an indicative verdict (false, misleading, true, unverified or not applicable) plus the sources it consulted. It uses AI and public sources and can be wrong. It is not journalistic, legal, medical or financial advice and does not replace your own judgment.
2. Free trial
Any number that messages VerifAI gets 3 free checks, no card or signup. After that, using the service requires being on a plan.
3. Family plans
- Personal: a single WhatsApp number and 20 checks per month, for COP 8,000/month or COP 80,000/year.
- Núcleo: up to 5 WhatsApp numbers and 50 shared checks per month, for COP 14,000/month or COP 140,000/year.
- Familiar: up to 15 numbers and 150 shared checks per month, for COP 25,000/month or COP 250,000/year.
Prices include VAT. The monthly quota is shared by every number on the plan and resets each period. Unused checks do not roll over. Each number also has a cap of 10 checks per day. A message VerifAI cannot read (e.g. a login-walled link) does not count.
4. Who manages the plan
The number that pays manages the plan: it invites and removes members (via the invite link, chat commands or the dashboard at verifaicheck.com/panel) and receives renewal notices. A number can belong to one plan at a time. Removing someone stops their number immediately.
5. Payments, subscription and renewal
Payments are processed by Wompi (Bancolombia). With card or Nequi the plan is a subscription: by accepting, you authorize Wompi to store your payment method and VerifAI to charge the same amount automatically at the end of each period (month or year) until you cancel. With PSE the payment is one-off: the plan lasts the paid period and we remind you before it expires.
VerifAI never stores card numbers or bank details. It keeps only the identifier Wompi assigns to your payment method and the confirmation of each charge. The plan activates when the payment is confirmed. A new payment extends the period from the current expiry date; paying for a higher plan upgrades it immediately and keeps your family.
If an automatic charge is declined we retry the next day, up to three times, and show it on your dashboard. If it still fails, the plan expires at the end of the paid period with no further attempts. You can subscribe again anytime.
6. Cancellation and refunds
Cancelling is as easy as subscribing: from your dashboard (verifaicheck.com/panel), by texting /cancelar to the bot, or by telling it in your own words. After cancelling nothing else is charged and the plan stays active until the end of the paid period and you can resume before that date. If within 5 days of a charge the service did not work for you, write to us and we refund that charge. Otherwise, paid periods are not refunded pro rata. Colombian consumer law (Ley 1480 de 2011) gives you a 5-business-day withdrawal right as long as you have not started using the plan.
7. Acceptable use
Do not automate queries, resell the service or send illegal content. We may suspend a number or plan that abuses the service, refunding the unused part of the period.
8. Changes
We may adjust prices, quotas or these terms. Changes never affect a period you already paid and are announced on this page with the update date.
9. Contact
azg.stdio@gmail.com or the service's WhatsApp number.