Privacy Policy & Data Handling
VerifAI is a WhatsApp fact-checking service for Colombia, with a free trial and paid family plans (see the terms of service).
This policy explains which data we process, why, and your rights, under Colombia's Law 1581 of 2012, Decree 1377 of 2013 and related habeas data rules.
1. Data controller
VerifAI.
Contact: azg.stdio@gmail.com
2. What we collect
- Your WhatsApp phone number and profile name, to receive and answer your messages, know which plan you belong to and enforce usage limits.
- If you buy a plan: your name, your email (for the receipt and charge notices) and your payment records (reference, amount, date, status). Card or bank details are received and stored only by the payment provider (Wompi). VerifAI never sees them. If you choose a subscription (card or Nequi), we keep the identifier Wompi assigns to your payment method and a label such as "Visa •••• 4242" so we can make the periodic charges until you cancel.
- Your plan's members: the WhatsApp numbers you invite or that join with your link, and the name they identify with. The plan admin can see and remove them.
- The content you send to verify: text, links, images, videos and audio. Verifications are stored so the same content is not processed twice (verdict cache).
- Images and audio you send, which we may privately archive to review answer quality.
- Basic usage metrics (how many checks you make, error reports and 👍/👎 ratings you send).
- Website statistics with Google Analytics: pages viewed, buttons pressed and checkout steps, plus technical data such as device type and approximate city. Google uses cookies to tell visitors apart. Your phone number, email and payment details are never sent to Google.
Messages you forward may contain third parties' data. We use it only for the requested verification.
3. What we use it for
- To verify the information you send and reply to you.
- To operate the service: free trial, plans, quotas, access control and abuse prevention.
- To manage your plan: confirm payments, activate or renew it, send the receipt and notify you before expiry.
- To review and correct verdict quality, including the cases you report as errors.
We do not sell or share your data with third parties for commercial purposes. To operate we use technology providers (WhatsApp/Meta messaging, AI models, web search, database, hosting and the payment provider Wompi) that process data solely to deliver the service.
4. How long we keep it
- Cached verdicts expire automatically (2 to 30 days depending on type. Satire-site verdicts are kept).
- Your phone number and plan data are kept while the plan is active and up to one year after it expires, so renewal is instant, or until you ask us to delete them.
- Payment records are kept as long as Colombian tax law requires.
- Images and audio archived for review are kept at most 90 days.
5. Your rights (habeas data)
At any time you may access the data we hold about you, update or correct it, delete it and leave the service, and revoke your consent. If you are on someone else's plan you can also ask to leave it anytime.
To exercise them, email azg.stdio@gmail.com or message the service's WhatsApp number. You may also file complaints with the Superintendencia de Industria y Comercio (SIC).
6. About the verdicts
VerifAI uses artificial intelligence and public sources to guide you on whether content is true. Its answers may contain errors and are not journalistic rulings or professional advice. If you think a verdict is wrong, reply "reportar" in the chat and the team will review it.
7. Changes to this policy
If this policy changes we will publish the new version on this page with the update date.